Visitor WebSocket degraded

Incident Report for Helpr

Update

Visitor WebSocket connections have recovered.
Posted Aug 01, 2026 - 12:09 UTC

Resolved

Visitor WebSocket connections have recovered.
Posted Aug 01, 2026 - 12:09 UTC

Investigating

Elevated error rate detected on Visitor WebSocket connections. Investigating.
Posted Aug 01, 2026 - 12:04 UTC
This incident affected: Widget.
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